2017 Winners

October 3, 2017 - New York, NY - Last night at Battery Gardens, 300 tourism industry professionals gathered to fete the winners at The 11th Annual Concierge Choice Awards hosted by City Guide, a division of Davler Media Group. This much-anticipated award gala recognizes the hospitality industry businesses that provide excellent experiences for NYC’s tourists.

“No one knows better than the approximately 1,000 NYC concierge which tourist attractions, restaurants, retailers, and sightseeing vendors provide excellent service for their guests,” says David L. Miller, publisher of City Guide and CEO of Davler Media Group. “These awards cast a well-deserved spotlight on the passion and creativity of the executives and staff people of the institutions and individuals that are powering the $40-billion-a-year tourism economy.”

Below are the Winners:

Cocktail Experience: Employees Only
Institution: 9/11 Memorial & Museum and Metropolitan Museum of Art
Entertainment Service: Applause Theatre and Entertainment Service Inc.

Family Friendly Experience: Christmas Spectacular
International Cuisine: Estiatorio Milos
Live Entertainment Venue: Dizzy’s Club Coca-Cola
Maître D’ or Manager: Javier Rodriguez – The Water Club
New Restaurant: Benjamin Steakhouse Prime

Restaurant Experience: The Sea Fire Grill
Specialty Retailer: Bloomingdale’s
Steakhouse: Del Frisco’s Double Eagle Steakhouse

Tour: Circle Line Sightseeing Cruises
Tourist Attraction: Empire State Building Observatory and Top of the Rock Observation Deck
Transportation Service: Paris Limousine


At the event, Jonathan Fielding and Alex Mandell, from “The Play that Goes Wrong,” were the emcees. The always-spirited awards presentation was followed by dinner and performances by the cast members of two hit Broadway musicals, “School of Rock” and “Charlie and the Chocolate Factory.”

How the Winners Were Chosen

Concierges chosen from hotels throughout the city voted to narrow the list from hundreds of hospitality firms to five finalists across 14 categories. A record number of independent hotel concierges across 400 hotels cast their votes to determine the winners, which included both long-standing institutions like the Empire State Building and new attractions like Benjamin Steakhouse Prime.

For more info, visit conciergechoiceawards.com.

Concierge Choice Awards

The Concierge Choice Awards were established in 2007, to recognize businesses in the hospitality industry that provide excellent experiences to NYC visitors. As a community, the concierge hear millions of guest experiences, making them best qualified to evaluate which companies consistently provide their guests with superior service. Both businesses and concierges are invited to nominate firms for a Concierge Choice Award.

City Guide

Since 1982, Davler Media Group’s City Guide has been NYC’s leading media brand that helps tourists and locals find what to do and where to go through the largest weekly tourist magazine, digital media, concierge partnerships and direct marketing. We are NYC’s go-to resource for events, with helpful tips on everything from new exhibits and unusual ethnic eats to best-of articles.

Meet Your 2018 Winners
2017 Highlights
CCA Journal

About CCA
CCA Awards & Committee
Davler Media Group

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